01778 382707   enqustpiries@cirrusspbotit.com

Quality Advice, Clear Guidance, Effective Support

When users have problems they don’t want to be kept on hold for ages, they want immediate support. Helpdesk is yet another of the services that sets Cirrus apart from other suppliers. Helpdesk is geared towards providing your business with a fast, effective and professional service. Once a query has been received our staff will immediately start work on finding a solution. Your users will be kept informed of progress throughout the process.

Cirrus has experience in many industry sectors including Professional firms, Leisure, Retail, Construction and Local Government. We are therefore experienced in dealing with the problems and specific needs presented by these unique sectors. To whichever Industry your organisation belongs, we will assist in successfully meeting your day to day challenges.

  • Regular client contact via telephone, email and face-to-face meetings
  • UK based, in-house helpdesk, 09.00 – 17.00, 5 days a week (out of hours support available)
  • No answer phones, call routers or queues
  • Secure online call log system for ease of use and tracking of support issues

 

Testimonials


DART is very easy to use HR Tool

“DART is very easy to use and contains many features specifically designed to effectively support users in senior management and administrative roles. Tools like the legal letters as well as Alerts keep you constantly up-to-date on matters affecting each person and are invaluable in forward planning.”

Mark Norman - Head of Finance and Operations
Charis Grants Ltd

Cirrus’s DART HR software is excellent

“Cirrus’s DART HR software is excellent. Having had experience of other software we consider DART to be a far superior product. It is powerful, but very easy to use. As a law firm, we find it contains many interesting features which one would normally expect in a considerably more expensive system.”

Lynne Ayres - Managing Partner
Hunt and Coombs Solicitors

We have been using Cirrus’s DART HR Software for well over a year

“We have been using Cirrus’s DART HR Software for well over a year. It is a very reliable product which does everything that we require for our business. The support team is friendly and helpful and always quick to respond. I would have no hesitation in recommending DART to anyone. It contains many excellent features that we find very simple to use.”

Rachel Morris - Office Manager
e4education

Right from the start, Cirrus impressed us

“Right from the start, Cirrus impressed us with their efficient, professional manner – an approach that not only inspired confidence, but generated the results we were looking for. We needed some bespoke work creating to support our specific business needs for our payroll system. They gathered our requirements, delivered what we required on time and were very competitive on price. We would use Cirrus again.”

Nick Browne - Group Payroll Manager
DC Leisure

I would totally endorse the whole team at Cirrus

“Cemex has been working with Cirrus since 2006 on various HR and Payroll projects and I would totally endorse the whole team at Cirrus. Their skills and attention to detail has been unparalleled and they always go the extra mile.”

Kevin Murch - Payroll and HR System Manager United Kingdom
Cemex

Cirrus add real value to our projects

“We have been working with Cirrus since 2009, engaging with them for both Business Analyst and Development skills on 2 different legislative Pensions projects. We have always received first class service, delivery and results in both skill-set areas and often with challenging timescales.

Cirrus add real value to our projects as they understand our core HR/Payroll system – PSenterprise (PSe) – their personnel having a wealth of knowledge and experience of the product. They translate this expertise with excellent results on; requirements analysis; system design and Development/build of customized solutions/functionality.

We look forward to maintaining an excellent relationship with Cirrus as we take key projects forward. An example of which this year, is a project to enable Debenhams to comply with the new Pensions Reform legislation.”

Katy Baker - Business Analyst, HR & Payroll Systems
Debenhams

Having used other HR systems before DART is miles ahead

“Having used other HR systems before DART is miles ahead.  It is so user friendly that managers can easily use the full functionality without having to rely on an administrator.  The team at Cirrus get to know your business and what specifications would suit, nothing is too difficult for them and they are always willing to assist.  Other products are extremely expensive and have additional costly ‘extras’, DART has more functionality than some of these systems and is so reasonably priced.   Wish I had found Cirrus sooner!”

Genevieve Arnold - HR Manager
Crown Aspinalls London
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